Non-Voice Entry Level (Rolling Intake)

Your Role

Key responsibilities are as follows:

• Review, classify, and remove content per client guidelines.
• Stay updated on client policies and guidelines.
• Investigate and resolve complex content issues.
• Advocate for the user community.
• Engage in process improvement initiatives.
• Participate in training programs and discussions.
• Handle sensitive topics to ensure community safety.
• Perform data entry and research in various systems.
• Audit data entry for accuracy and conduct data verification.
• Respond to information requests and escalate issues as needed.
• Review mobile and gaming apps for quality.
• Assist in compliance inquiries and maintain internal materials.

About You

Candidates should have:

• A college degree or 2 years with 18 months of BPO experience.
• Strong computer and internet skills.
• Excellent communication and English language skills.
• Strong attention to detail and multitasking abilities.
• Critical thinking and decision-making skills
• Willingness to work in various shifts and locations.

Benefits

Accenture offers competitive salaries, healthcare benefits, and a supportive work environment focused on employee well-being.

Training & Development

Access to continuous learning through regional hubs, online courses, and learning boards to enhance professional growth.

Career Progression

Opportunities for advancement within Accenture, leveraging skills gained in content moderation and transaction processing roles.

How to Apply

Submit your application through Accenture's career portal, ensuring all required documents and information are included. Click the "Apply on employer site" button on this page.

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