Job Overview
The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem-solving skills with a focus on improving the processes and strengthening the relationships with the vendors. The candidate will have an action-driven approach and will require to work proactively on issues on the vendor’s account while identifying areas of improvement.
Responsibilities
- Working on Complex vendor queries and resolving the queries in a time-bound manner.
- Working on underlying issues and fixing the root cause/s.
- Liaising with internal teams to understand vendor issues and working towards a resolution.
- Contacting internal stakeholders and coordinating with them on vendor queries.
- Normal Office Environment.
- Report daily to the Pasay office.
- This role will primarily be reporting on a night shift and may also be requested to be on a shifting schedule from time to time.
- Work during Holidays as may be required by the Company.
- May be asked to render overtime on critical and peak times as may be required by the Business.
- This role is expected to talk to customers to resolve issues.
Qualifications
- Good communication skills.
- Experience in working on time-critical/ time-bound processes.
- Working knowledge of Outlook, Excel, and Word.
- Willing to work on the night shift.
- This is open for fresh graduates of Finance courses in University.
Preferred Qualifications
- Advanced Excel skills are advantageous.
- Post-graduation or a Master’s Degree in Accounting/Finance Prior experience of 5+ years in Accounts Payable operations.
- Experience in the BPO industry.
- Knowledge of Oracle Financial Application (OFA) experience is preferred.
- Knowledge of supplier/vendor payment queries will be preferred.
- Experience in 6 sigma Methodologies- Participated in Lean Projects, Quality circles & Creative workgroups.