Customer Service Representative (Rolling Intake)

About Chevron

Chevron explores produces, and transports crude oil and natural gas, refines, markets, and distributes transportation fuels and lubricants, manufactures and sells petrochemicals and additives, generates power, and develops and deploys technologies that enhance business value in every aspect of the company's operations. 

Your responsibilities

• Perform Order Fulfillment to regional customers in Asia Pacific (AP) and Pakistan, Africa, Middle East (PAME).
• Activities mainly revolve around sales order processing, delivery/logistic arrangement, billing, and sales support.
• Process and handle multi-type sales orders from AP, PAME regions, and local customers in Singapore.
• Validating Customer Purchase Orders or Letters of Credit against compliance, supply policy, forecast, sales agreement, contract, and general terms and conditions. Negotiate or resolve any discrepancies prior to processing the order.
• Track order status and provide regular feedback to the customers and sales team.
• Liaise and coordinate with various work groups to resolve pricing, inventory, credit, quality, and supply issues.
• Arrange and coordinate pre-shipment inspection for countries with regulated import restrictions.
• Ensures strict corporate compliance (sanctioned countries, boycotting countries, denied party list) for all orders processed. Seek legal counsel approval for orders shipped to the Middle East and boycotting countries.
• Liaise and coordinate with the delivery team to ensure timely execution of delivery/shipment of orders to local and export customers.
• Coordinates with supply chain and operations planning group on bulk vessel loadings.

Training & development

Chevron invests in its people to build technical and professional competencies through various training opportunities, development programs, mentoring, and coaching engagements. All are applied through experiential learning and actual performance business processes but in a safe, supportive, and "fail-fast" environment.

Benefits

Chevron's various benefits programs include the following:

• Competitive salary. 
• Allowances, medical, and optical reimbursements.   
• Health care coverage for you and your eligible dependents.  
• Robust employee-centered programs for health and wellness. 
• Time off to promote a healthy work-life balance or to care for your family.  
• Annual corporate incentive bonus when the company meets established goals.  
• Recognition & awards program.
• Long-term savings plan.  
• Life insurance.  
• Career development opportunities for all employees through onboarding, training and development, mentoring, volunteering opportunities, and employee networking groups.
• Hybrid work model - work remotely from home several days a week.

Career progression

When you join Chevron, you'll find a workplace committed to your professional development. You'll receive support and tools to create your own career path. You will discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, change career paths, and explore new horizons.

Work-life balance

They have various employee engagements and value feedback to ensure that you voice out things that need improvements and recognize someone at the same time. Chevron is people-centric, and they really care about their staff. Support from management is also amazing and they take your career development very seriously.

Company culture

Chevron has been a place where trust, respect, and humility define their culture and where performance, truth, and accountability guide the way. They believe the future of energy will be lower carbon, and they intend to be a leader in that future.

About you

• Bachelor's Degree in any business-related course
• Excellent command of English language for both oral and written communication
• Attention to details
• With analytical and problem-solving skills
• Can multi-task and can work independently
• Good coordination skills
• With a good attendance record
• Open to fresh graduates

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Chevron recruitment process:

• HR initial phone screening.
• Virtual processing for a panel interview.
• Job Offer.
• Medical Assessment.
• Onboarding and Orientation.

Source/s:

• chevroncareers.jobs