Service Associate (Rolling Intake)

About Chevron

Chevron explores produces, and transports crude oil and natural gas, refines, markets, and distributes transportation fuels and lubricants, manufactures and sells petrochemicals and additives, generates power, and develops and deploys technologies that enhance business value in every aspect of the company's operations. 

Your responsibilities

Responsibilities for this position may include but are not limited to:

• Works on SAP billing front-end system edits, for orders received by NAL satellite systems. Become an expert in all pre-processor edits through SAP.
• Proactively monitors SAP sales orders daily to ensure that these are invoiced timely and accurately.
• Ensures that daily held-up sales orders in SAP are kept at a minimum and issues are raised, and resolution is coordinated with appropriate groups such as E.B.S. Credit, LBST.
• Ensures all cases/issues are closed in a reasonable period as determined by the service level agreement.
• Bl reporting: Manages the creation and distribution of all standards, recurring, and ad hoc BI (Business Intelligence) reports as required by the NAL sales organization.
• Handles Proof of Delivery Requests coming from Salesforce.
• Handles Proof of Delivery and Invoice Matching for Inland Marine Customers.
• Monitoring of Payment Status of Inland Marine Customers.
• Analyze customer problems/situations related to invalid entry of master data, pricing master data, or billing information to determine a resolution.
• Continuously seeks ways to streamline admin requirements of customers in support of improving process efficiency where appropriate. Improves continual learning I building expertise in SAP billing and pricing processes.
• Partners with LBST CSAs in support of the sales process and ensure ease for customers including special handling requests.
• Act as a Critical Processor.
• Resource person for both billing and pricing processes.
• Special Projects: called on in times of need to assist in customer circumstances, quality improvement teams, and other projects that require billing knowledge.

Training & development

Chevron invests in its people to build technical and professional competencies through various training opportunities, development programs, mentoring, and coaching engagements. All are applied through experiential learning and actual performance business processes but in a safe, supportive, and "fail-fast" environment.

Benefits

Chevron's various benefits programs include the following:

• Competitive salary. 
• Allowances, medical, and optical reimbursements.   
• Health care coverage for you and your eligible dependents.  
• Robust employee-centered programs for health and wellness. 
• Time off to promote a healthy work-life balance or to care for your family.  
• Annual corporate incentive bonus when the company meets established goals.  
• Recognition & awards program.
• Long-term savings plan.  
• Life insurance.  
• Career development opportunities for all employees through onboarding, training and development, mentoring, volunteering opportunities, and employee networking groups.
• Hybrid work model - work remotely from home several days a week.

Career progression

When you join Chevron, you'll find a workplace committed to your professional development. You'll receive support and tools to create your own career path. You will discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, change career paths, and explore new horizons.

Work-life balance

They have various employee engagements and value feedback to ensure that you voice out things that need improvements and recognize someone at the same time. Chevron is people-centric, and they really care about their staff. Support from management is also amazing and they take your career development very seriously.

Company culture

Chevron has been a place where trust, respect, and humility define their culture and where performance, truth, and accountability guide the way. They believe the future of energy will be lower carbon, and they intend to be a leader in that future.

About you

• Bachelor's Degree in Business or related course
• Above-average communication skills
• Good eye for detail
• Highly reliable and team player
• Can work with minimum supervision
• Willing to work on a night shift and holidays

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Chevron recruitment process:

• HR initial phone screening.
• Virtual processing for a panel interview.
• Job Offer.
• Medical Assessment.
• Onboarding and Orientation.

Source/s:

• chevroncareers.jobs