Emerson
2023 Customer Care Associate (Rolling Intake)
Pasig City
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 17,000 - 22,000 / Year
- Prosple salary estimate
- Start date Ongoing
About Emerson Manila
Emerson is the global technology, software, and engineering powerhouse driving innovation that makes the world healthier, safer, smarter, and more sustainable.
Your role
Customer Service
- Respond professionally, accurately, and in a timely manner to customer contacts through calls and emails.
- Proactively inform customers of any delays or risks in the order shipment.
- Resolve customer complaints and order issues with proposed preventive and corrective action where applicable following the correct escalation path.
Training, development & rotations
The strength of Emerson is in the people who bring their passion and talents to work every day, and they are committed to helping their employees continue to grow and develop their skills. Dedicated employees take pride in working at the top of their fields and collaborating to find the next innovations together as a team.
Workshops by Category:
- Leadership Skills
- Professional Skills
- Business Skills
- Always-On Learning
Compensation & benefits
Competitive Wages and Benefits – They provide employees with a market-competitive pay and benefits package.
- Allowance: food, transportation, clothing
- Night Differential
- Life Insurance
Career progression
Emerson invests to set its leaders up for success. Few companies do a better job of developing leaders and helping them make great transitions into new roles. Whether coming in from the outside or preparing for a challenging new position internally, leaders at Emerson can expect the support they need to excel and drive the company forward.
Work life balance
They offer flexible hours, when possible, to help employees achieve work-life balance.
Company culture
At Emerson, they are committed to fostering a culture where they ensure every employee is valued and respected for their experiences and perspectives. They believe a diverse, equitable, and inclusive work environment contributes to the rich exchange of ideas that inspire innovation and bring the best solutions to their customers.
About you
- Customer service skills.
- To be thorough and pay attention to detail.
- The ability to work well with others.
- Sensitivity and understanding.
- Patience and the ability to remain calm in stressful situations.
- The ability to accept criticism and work well under pressure.
- Excellent verbal communication skills.
How to apply
To apply for this position, simply click the “Apply” button on this page.
Emerson Manila continued with planned recruitment and hiring throughout the pandemic by utilizing virtual technologies and other techniques from sourcing to onboarding.
Source/s:
- emerson.com
- recruitday.com
- ph.prosple.com
- jobstreet.com
Hiring criteria
- No experience required
- Philippine Citizen +more
- Business & Management +more
- Diploma or higher
Reviews
checking bank statement and match it with GetPaid, asking for customer's payment and some collections activities
General Ledger Intern, day to day responsibility is bank reconciling.
My role as an intern is to give assistance towards my supervisor and to the financial department team.
About the employer
Emerson
4.8
50,000 - 100,000 employees
Technology
We want you to join us in our bold aspiration to make the world healthier, safer, smarter and more sustainable.
Pros and cons of working at Emerson
Pros
The company's culture, training opportunities, and great people to work with.
I love the people and the environment. I never felt the pressure working as an intern. The people are outgoing and welcoming, they treat me fairly.
The work challenges me, and my team + leaders provide the utmost support as we solve problems together. What we do matters.
A positive culture where the company values everyone’s growth—not just professionally but also personal growth.
You will learn a lot from your team.
Cons
Work Schedule.
The company does not directly offer graduate interns the opportunity to be absorbed immediately.
I felt that the internship was too short to fully immerse myself in Emerson's culture and operations.
Sometimes work tends to be redundant as it is divided into smaller business units.
Take a while to acknowledge your ticket in offboarding.