Home Credit Philippines
Field Coordinator (Rolling Intake)
Quezon City
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 16,000 - 16,500 / Month
- HMO on Day 1, Wellness Leaves and Birthday Leave
- 7 vacancies
- Apply by 31 Aug 2024
- Start date Ongoing
The objective of this role is to provide support in establishing a safe and healthy workplace and provide support for compliance with Occupational Safety and Health Standards.
About The Job
What Youโll Do:
- printing of demand letters, client statements of account, left message notes and other related field documents
- answer and address escalated concerns of the field through a Jira ticket and/or email
- create an incident report to HR People Relations for escalated violations from field management
- Assist Field Supervisors in supervising Field Officers through visit monitoring via geolocation checking and visit file record
- Coordinate with necessary departments/teams for collection-related issues including but not limited to:
- Request an inventory field devices
- Onboarding of new hires to the field includes uploading in MUCH web and equipment request
- Attendance monitoring to ensure proper payment to the Field officer in terms of salary and other payments related to attendance
- Process any reimbursement of Field expenses related to field collection activity
- Ensure address clientsโ complaints escalated through Jira tickets and email
- Collaboration with the quality team for visit improvement of the field
- Supports management in the implementation of Collections process and initiatives/projects
What You Need To Have:
- Advanced knowledge of MS Office especially MS Excel
- Good communication skills
What Can Set You Apart:
- SQL Knowledge - Advantage
Job Perks You'll Enjoy:
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1
- Access to mental health and wellness partners
- Wellness Leaves and Birthday Leave
- Internal career mobility options
- Local and international learning opportunities
Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
Weโre all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesnโt matter where youโre from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
#LI-IS1
Hiring criteria
- No experience required
- Philippine Permanent Resident
- Business & Management +more
- Bachelor or higher
Reviews
As DevOps, my role is to support and work directly with different scrum teams to solve request and tasks including deployments following certain processes. Creating automation in minimizing manual tasks, monitoring and maintaining DevOps tools.
The workload that I receive is usually the amount of work a junior should get. The day to day tasks are sometimes challenging but not impossible to work on as a junior.
Providing incentives to CA's, develops a data-centric method in incentive schema to CA's, analyzes their performance (and also connect it to make data-driven decisions), plus ad hoc tasks
About the employer
Home Credit Philippines
4.6
1,000 - 50,000 employees
Banking & Financial Services
Home Credit Philippines is the lifestyle partner of every Filipino, providing access to credit through fast, convenient, and affordable financing.
Pros and cons of working at Home Credit Philippines
Pros
Everyone is so supportive and I'm grateful for their trust in me which gives me the confidence in my work.
The work-life balance here is great. It emphasizes flexibility, which helps me manage my time effectively.
What I can say in HC is they really live up to their tagline 'No small roles, everyone is important.
The bootcamp was a great help in adapting to the work environment, with sessions and a project simulating our future work setup.
HC is very output based... you just have to make sure that you're doing your job correctly.
Cons
The thing I like the least about working in my company is when colleagues micromanage me.
The distance from my home to the office takes me around 2 to 3 hours of travel time.
Sometimes I have tight deadlines and it can be stressful, but it helped me improve my skills.
Our office is clean and very conducive for work. However, I feel like it no longer fits us all.
Not so much, occasionally having weekend duty and night activity.