Integrated Computer Systems
Technical Support Engineer (Start ASAP)
Cebu City
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 162,000 - 195,000 / Year
- 4-5 vacancies
- Apply by 15 Oct 2023
- Start date ASAP
About Integrated Computer Systems
Integrated Computer Systems, Inc. (ICS), one of the pioneers in the IT industry in the Philippines, started in 1978 as a corporate reseller of branded & licensed computer products & as a technical services provider for the Top 1000 Corporations in the country.
Your responsibilities
- To do on-site diagnosis, isolation, and assessment of computer-related technical problems.
- Troubleshooting and preventive maintenance of PCs, laptops, and printers.
Compensation & benefits
At ICS, they value their employees as much as they value their clients. They provide health care and group life insurances for the employees' wellfare. They hold activities geared towards both personal and career growth.
Career progression
They steadily grew their business and built a reputation in the industry due to their strong partnerships with renowned IT brands across the globe. In turn, customers from various industries have entrusted them with their start-up businesses, office set-ups, expansion projects, technical services, and management, among others.
Work-life balance
- A team of highly driven individuals who work well together.
- They drive demand, nurture customers and increase revenue.
- They grow and develop their skills in a professional environment.
- They try to achieve work-life balance so they can enjoy both to the fullest.
Company culture
They build a culture that espouses the following core values:
- Integrity – Trustworthiness, transparency, consistency in positive actions, not dependent on whether others are watching or not.
- Commitment – Dedication, loyalty to the job, to the customer, to the team, and to the organization.
- Service quality – “Doing the right things right, the first time, on time, all the time” to exceed customer expectations.
About you
- A Degree holder in any computer-related course.
- Preferably (1) year of working experience in hands-on technical support, in an IT or related industry.
- Above-average communication skills and strong customer service orientation.
- Fresh graduates are welcome to apply, provided with related exposure during an internship.
How to apply
To apply for this position, simply click the “Apply on employer site” button on this page.
- In applying through a specific job opening, you have the option to upload a resume/CV or fill out resume details.
- Your interview may be via video call or in person.
- Screening.
- Job Offer.
Source/s:
- ics.com.ph
- ph.joblum.com
- ph.prosple.com
- youtube.com
- glassdoor.com
Hiring criteria
- No experience required
- Philippine Citizen +more
- IT & Computer Science
- Bachelor or higher
Reviews
The distribution of roles and responsibilities is distinct.
As part of the technical team, my role is to assist with tickets regarding customer requirements and to provide the proper bill of materials accordingly.
HAVING SUCH WORK LOADS, EVERYDAY KINDA HELPS ME GET MOTIVATED, I LIKE MY JOB BECAUSE THIS IS THE RIGHT PATH TO MY DREAM JOB DOING SYSTEMS, SUPPORTING, MAINTAINING AND OTHERS MOST SPECIALLY LEARNING HOW TO DESIGN A WEB APPLICATION.
About the employer
Integrated Computer Systems
4.1
100 - 500 employees
Technology
ICS hires highly driven individuals who work well together and one who would try to achieve a work-life balance so they can enjoy both to the fullest.
Pros and cons of working at Integrated Computer Systems
Pros
The work environment is welcoming, colleagues are friendly, nice bosses, and the workload is just enough.
My work-life balance is amazing, I get to experience different work challenges but at the same time, I have leisure time to enjoy.
The majority of the bosses here in ICS are really approachable.
The company allows you to practice proactive career choices.
We only report 9 hours of working a day, 5 days a week being under a compressed workweek schedule.
Cons
The pay scale is not up to par with other IT-based professions within the industry.
I believe that by engaging in more diverse and complex tasks, I can grow more quickly.
Inconsistent work expectations due to people having differing standards.
Nothing, except for the distance from home, which is more of a personal issue.
The room is spacious, the location is commuter-friendly, and the facilities are relatively old in comparison.