Business Process Associate

Job Description:

Eligibility Requirements:

• Must have at least one-year tenure in current position
• Should not have any attendance issues or any disciplinary action
• Meet job expectations and pass all performance metrics in his/her current unit
• Candidate must meet the qualifications of the position

Technical Requirements:

• Knowledge in MS Office Applications (Word, Excel, PowerPoint)
•  High level of accuracy, attention to detail and ability to exercise flexibility and judgement

Behavioral Requirement:

• Sound product/industry knowledge
• Good communication skills, both verbal and written
• Ability to handle stress with very demanding clients.
• Ability to build and maintain positive relationships with external and internal clients
• Good organizational and prioritization skills.
• Ability to work independently and/or as a team.
• Critical attention to detail for functions such as entering, verifying and comparing data.
• Willing to render overtime and report during weekends or holidays as needed
• Willing to accept additional challenges and new assignments
• Must be able to work on rotating shifts
• Graduate of a 4-year course preferably Business or Admin related courses
• Open to external applicants
• Typing test results, preferably: 35 wpm/95% accuracy