GRS PDS Analyst

Job Description:

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you. 

What motivates you? 

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

• Bachelor’s Degree (4 year program)
• Keyboarding skills of 37 WPM, 95% accuracy  
• Good multi-tasking skills and time management
• Excellent verbal and written communication skills
• Able to use MS Office applications
• Must be able to work on rotating shifts
• Open to work in UP Ayalaland Techno Hub, Quezon City

Nice to Haves: 

• Clear, precise and structured written communication
• Good understanding of etiquette for written communications (both email and chat)
• Ability to proactively respond to business situations

On the job you will: 

• Accurate indexing of forms (medical and non-medical) and forwarding to the
• Process and capture information to system according to established methods and procedures
• Practice good judgment in processing cases
• Perform thorough checking for every case and eliminate financial errors
• Suggest ways on how to improve the current process and team metrics
• Such other duties and functions as assigned by Operation Management