Sr. IT Project Manager

Working Arrangement:

Hybrid

Job Description:

Manulife/John Hancock is an innovative global financial services company with offices throughout North America, Asia and Europe. We have a strong history, welcoming our first customers in 1887, and since then have consistently focused on providing customers with strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our GWAM (Global Wealth Asset Management) Technology Team develops innovative solutions to complex business problems that add value to our business and for our customers. Using the latest processes & technology, and helmed by a technology-obsessed leadership team, we create and deliver leading-edge systems, products and services that propel our business forward.

Responsibilities:

• Coordinate remote & dispersed teams (multiple organizations internal to Manulife, Vendors, other) to identify business and technical needs
• Define solutions & implement them into our technical environments and businesses 

• Use Agile methodologies to track work and enhancements in JIRA.
• Coordinate development efforts with the support and development teams for major enhancements
• Remain current on standards, technologies, approaches and methodologies
• Consistently apply the concept of continuous improvement

Qualifications:

• Solid knowledge of project / program management tools, techniques and systems development methodologies, including expert use of Microsoft PowerPoint, and Excel. Knowledge of Planview and JIRA preferred
• Highly effective influence, negotiation and collaboration skills with the ability to work across the enterprise globally
• Strong financial management skills to establish controls, track resource/costs and provide timely program monitoring and good business solutions
• Excellent English communication (both written and oral) with the ability to effectively communicate with all levels
• Proven ability to multitask both independently and within a team
• Applicable undergraduate degree or Designation in Computer Science or equivalent experience
• Experience in financial industry
• Excellent presentation and facilitation skills
• Action oriented, creative and proactive thinker
• Willing to work different shifts (North American Business Hours + Asia Business Hours)
• Successful candidate should have some knowledge of the below technologies:
  • End User Microsoft offerings like Teams, Office, SharePoint
  • Technology Infrastructure including server & cloud-based technologies (e.g., Azure)