Customer Service Representative – Digital (International Cruise Reservations Account) (May 2021)

Opportunity expired

Opportunity details

Opportunity typeGraduate Job or Program
Number of vacancies3-5 vacancies
Application open dateApply by 7 Jun 2021
Start dateStart date 7 May 2021

CUSTOMER SERVICE REPRESENTATIVE – DIGITAL (International Cruise Reservations Account)

Outbound Calls & Chat Support - Serves as point of contact for program's customers specifically on providing assistance in navigating digital channels, resolve basic customer issues encountered in digital app through self-help and user retrieved information.
Initiate outbound call contact to customers to facilitate customer setup of digital app and provide support by assisting customers in navigating through the app and updating guest information on first point of contact.
Experience with technical support through digital chat and voice interactions (preferred).
Compensation Package PHP21,000 (PHP18,000 Basic + PHP2,000 Program Allowance + 1k Position Allowance)
Performance incentives (Profit Shares)
Willing to work nightshifts and weekends
Must be amenable to work onsite in Eastwood

Work rights

The opportunity is available to applicants in any of the following categories.

Work light flag

Citizen

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate

Study field

Study field (any)

Hiring criteria

Experience requirementNo experience required
Study fields
Food, Hospitality & Personal Services +more

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Stellar Philippines PH

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Business Process Outsourcing

We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions.

Stellar Philippines