Your role
Willi Towers Watson is looking for talented individual to fill the position of UK Pension Administrator in Taguig, Philippines.
Key responsibilities include:
- Reviewing and analyzing member posts to initiate cases
- Performing data entry processing
- Processing system data updates such as member and beneficiary records
- Generating quotations, running calculations, and producing correspondence for scheme members.
- Identifying areas where service to clients/members could be improved and communicate to Team Leader
- Monitoring own workflow to ensure service levels are achieved (quality, efficiency, timeliness)
- Complying with ISO 9001, ISO 27001 and Professional Excellence standards
- Assisting the wider team in more complex / project work when required
- Building a relationship with the UK counterparts
About you
To qualify for the job candidates must have these qualities:
- Able to work to a high level of accuracy
- Able to work well under pressure and meet targets
- Interpersonal skills to include excellent written and verbal communication
- Strong analytical and problem-solving skills
- Ability to organize and prioritize with strong attention to details
- Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
- Professional and responsible approach to work, clients and associates
- Ability to manage time and work a flexible schedule
- Ability to complete multiple projects within established deadlines
- Ability to work independently and in a team environment with minimal supervision
- Bachelor’s degree and pass given assessments
- Open to working in assigned shifts as needed
Benefits
WTW employees is proud of the company's work environment which is full of supportive colleagues. They also receive better compensation compared to other companies. WTW's hybrid work setup and flexible hours also helps them balance work and personal life.
Training & development
At WTW, leaders are attentive and caring towards their employees, prioritizing work-life balance and ensuring that no one is overburdened. Employees gained a wealth of knowledge and had numerous fantastic opportunities while working alongside many talented individuals in a collaborative setting. The management supports and encourages their success, fostering a highly professional environment.
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