EY Global Delivery Services PH
Workforce Management Staff (Open to fresh grads) (Start ASAP)
Taguig City, Remote
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 1 / Year
- 3-10 vacancies
- Apply by 31 Jul 2022
- Start date ASAP
Your key responsibilities
To ensure effective resource scheduling on scheduling tools (ARMS/Retain), considering resource management guidelines, processes and protocols. The Associate will be based in our Manila Office.
Skills and attributes for success
- Timely updating of resource schedules on scheduling tools (ARMS/Retain)
- Timely review and resolution of scheduling conflicts.
- Proactive review of resource availability /resource requirements.
- Mailbox management and fulfilling the scheduling requests coming through emails in defined TAT.
- Optimization of resource utilization through effective schedule management.
- Basic reporting and analysis.
To qualify for the role, you must have
- Graduates with 0-1 year of relevant resource management/workforce management experience.
- Experience in workforce management concepts, resource deployment and scheduling will be preferred.
- Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in the resource management team.
Hiring criteria
- No experience required
- Philippine Citizen
- Business & Management +more
Reviews
I'm in charge of multiple paper works for clients.
Manageable
I engage in work-based learning sessions whenever I am not assigned to a project. I have already gained valuable experience from my first engagement, where I was responsible for updating walkthroughs and conducting testing. So far, I have maintained a good work-life balance.
About the employer
EY Global Delivery Services PH
4.4
1,000 - 50,000 employees
Accounting & Advisory
EY is a global leader in assurance, tax, transaction and consulting services. At EY, our purpose is to build a better working world.
Pros and cons of working at EY Global Delivery Services PH
Pros
The best thing about working at our company is the flexibility it offers, which allows for a healthy work-life balance
EY GDS give the best training you can have
EY GDS places a strong emphasis on diversity and inclusion, particularly regarding women, ethnic minorities, and the LGBTIQA+ community
Benefits, work-life balance, people, free web learning materials
One of the things I appreciate the most is the company culture regarding asking questions. Since I am an engineering graduate with no prior experience or exposure to business tax, I went into my job blind and confused about many things. Both the Manila and SG teams have been very helpful in helping me settle into my role and clearing up any confusions with the work given to me. There's no such thing as "stupid questions"; if you really don't know something, you are encouraged to ask and not default to figuring it out on your own
Cons
The hierarchy is very complex, and you tend to get passed around when you ask questions
The onboarding process was quite overwhelming
The traffic outside
The base pay is somewhat competitive within the industry. The presence of a variable bonus makes the compensation package very appealing. These bonuses are tied to performance, company profitability, and individual achievements, providing a strong incentive for employees to excel in their roles
Not the worst, but one minor issue I have (probably just because I'm new to the set-up) is that I'm working closely with a team that I don't even see or talk to in person. Being the first in the BTA-QS team to support SG, I only have my onshore counterparts and teammates to consult with for work questions and other related things. It feels weird to me for the time being, but I'll get used to it with time