RCBC
Customer Care Associate - Project Hire (Jan 2025)
Taguig City
Opportunity details
- Graduate Job or Program
- PHP 20000 / Month
- 15 vacancies
- Apply by 17 Apr 2025
- Start date 15 Jan 2025 - 15 Apr 2025
Are you great at helping others and turning inquiries into a positive experience? start your first job in the professional scene and become an excellent Customer Care Associate and join us in our three-month project in creating smiles everyday!
How You Will Contribute
- Receive and answer clientsโ inquiries, requests, and complaints on bank products and services through email.
- Investigate and monitor the resolution of requests and complaints.
- Ensure information security and data privacy by adhering to confidentiality protocols.
What Will Make You Successful
- Graduate with a Bachelor's degree
- Excellent communication skills, ability to solve customer queries, and commitment to go above and beyond for great service.
- Fresh graduates are encouraged to apply, but applicants with two to three years of experience have an advantage.
- Willing to work in Taguig with a shifting schedule
Hiring criteria
- No experience required
- Philippine Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
My scope of responsibilities are clear and systematic, and allows plenty of room for new knowledge and growth. Furthermore, the nature of my work allows for hybrid setup.
Recruitment for entry-level position
I'm in charge of posting job opportunities using our social media platforms, serving as the recruitment marketing assistant. I enjoy serving as a bridge to potential candidates finding the correct career path for them. I'm able to use my sense of creativity in this line of work.
About the employer
RCBC
4.4
1,000 - 50,000 employees
Banking & Financial Services
RCBC is among the largest private domestic banks in the country in terms of assets and has a network of 418 branches and 1,375 ATMs (March 2021).
Pros and cons of working at RCBC
Pros
The working environment cultivates a culture of learning, my drive to achieve my best self never stops as I continue to discover new things to help me obtain my goals.
Flexible Schedule and Accessibility to Remote Work.
One of the best things working in RCBC is they allow hybrid work, we have at least once a week work from home set up and they promote work-life balance.
Having a supportive and helpful team really makes a difference in facing the day-to-day challenges at work.
The interview process mostly focuses on finding out the personality of the candidates, especially for fresh graduates.
Cons
Low Pay Grade.
HMO benefits, hope they will let our dependents use the Outpatient services and not only In-patient services.
Personally, the worst thing about working here is the location due to the limited modes of transportation available to and from BGC.
The worst thing, for me, is the lack of the usual commodities you would usually have in a business building (coffee maker, bidet, tissue).
The transportation going to our office.